Getting started with Mira

Answers for anyone deciding whether Mira is right for their business, or getting set up for the first time. Don't see your question? Contact support.

What is Mira?

Mira is an AI employee for salons, spas, and med spas, built into Mangomint. Mira answers your calls and texts around the clock, books, moves, and cancels appointments right on your calendar, answers client questions about your services and prices, and hands anything sensitive to your team. Think of Mira as a front desk that never steps away.

What makes Mira different from a typical AI chatbot or an answering service?

An answering service takes a message. A chatbot sends a booking link. Mira finishes the job — she books, moves, or cancels the appointment on your calendar, sees the client's history, and answers from your real menu and availability. Because Mira is built into Mangomint, there's nothing to integrate, no data to sync, and no second inbox to check.

Who is Mira for?

Mira is for salons, spas, and med spas on Mangomint that miss calls and texts because everyone is with a client, the phone rings after close, or there's no one at the desk between shifts — from solo providers to multi-location salons, spas, and med spas. Mira can be your primary receptionist for calls and texts or work alongside your front desk team. You decide how much Mira handles and when your team steps in.

Do I need Mangomint to use Mira?

Yes. Mira is built into Mangomint and works only with Mangomint. That's what lets Mira book on your real calendar instead of just taking a message. If you're already a Mangomint customer, Mira is waiting in your account under the App menu. If not, book a demo to learn more about Mangomint.

How long does it take to set Mira up?

Under 5 minutes for most businesses. Your services, team, and calendar are already in Mangomint, so setup is really three things: try Mira with a few practice calls/texts, add any house rules, and choose when Mira answers.

Do I need a new phone number or phone system for Mira?

No. Mira answers on your Mangomint phone number. You can move your existing business number into Mangomint, or keep your current setup and forward calls to Mira when you want them covered. Multiple lines and locations can all forward to Mira.

How does Mira compare to hiring another front desk employee?

Mira picks up every call and text instantly, day or night, and never calls in sick or gives notice. Owners tell us front-desk coverage runs $4,500–$5,500 a month; Mira is a fraction of that. Mira can take the lead on client calls and texts, or work alongside the front desk team your clients already know.