Teaching and customizing Mira

How to brief Mira on your business and shape how she sounds. Don't see your question? Contact support.

How does Mira get to know my business?

Mira already knows your business because it's all in Mangomint: your services, prices, providers, hours, locations, and every client's history. You fill in the rest by telling Mira, in plain English, the same things you'd tell a new hire — policies, parking instructions, tone, or how to handle specific situations — and she remembers. When Mira gets something wrong, staff can give feedback in one click and Mira learns from it.

Can I customize how Mira sounds and what Mira says?

Yes. Set Mira's greeting and tone, tell Mira how to describe your services, which add-ons to mention, how to explain your policies, and which topics should always go to your team. It's the same as briefing a new team member, and it applies to both calls and texts.